Maynilad launches customer QR code system
West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has launched a QR Code that will serve as another convenient means for its customers to initiate contactless transactions with the company. Maynilad customers who scan the Maynilad Customer Care QR Code will have access to an electronic form that they can fill out and submit online. […]
Weekly Maintenance Schedule: May 23 to 29, 2022
Below is the scheduled maintenance activity of Maynilad from May 23, 2022 until May 29, 2022. This activity is being done as part of the company’s continuous effort to improve water services in the West Zone. Affected customers are encouraged to store enough water for the duration of the water service interruption. Maynilad has water […]
Maynilad earns ISO recertification for business continuity
West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) was recently awarded an ISO recertification in Business Continuity Management Systems (BCMS) from international auditing and certification body TUV Rheinland Philippines. The ISO 22301:2019 recertification confirms that Maynilad has established an effective system on water provision that complies with international standards. It speaks of the water company’s […]
Weekly Maintenance Schedule: May 17 to 21, 2022
Below is the scheduled maintenance activities of Maynilad from May 17 2022 until May 21, 2022. This activity is being done as part of the company’s continuous effort to improve water services in the West Zone.  Affected customers are encouraged to store enough water for the duration of the water service interruption. Maynilad has water […]
Weekly Maintenance Schedule: May 10 to 14, 2022
Below is the scheduled maintenance activity of Maynilad from May 10, 2022 until May 14, 2022. This activity is being done as part of the company’s continuous effort to improve water services in the West Zone. Affected customers are encouraged to store enough water for the duration of the water service interruption. Maynilad has water […]
Maynilad offers desludging services this May
West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this May in select parts of Caloocan, Las Piñas, Makati, Malabon, Manila, Muntinlupa, Navotas, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost. The company has adopted new and more stringent protocols […]
Weekly Maintenance Schedule: May 2 to 9, 2022
Below is the scheduled maintenance activity of Maynilad from May 2, 2022 until May 9, 2022. This activity is being done as part of the company’s continuous effort to improve water services in the West Zone. Affected customers are encouraged to store enough water for the duration of the water service interruption. Maynilad has water […]
Free access to Maynilad online service portal for Smart and TNT users
West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) partnered with telecom giants Smart and Talk ‘n Text to allow free access to the company’s online customer service portal, “My Water Bill”, for Maynilad customers who are also Smart and Talk ‘n Text subscribers. The “My Water Bill” portal gives customers easy access to their Maynilad […]
What you need to know: Maynilad Legislative Franchise
Maynilad Water Services, Inc. (Maynilad) has submitted its notices of acceptance of its 25-year legislative franchise to the Committee on Legislative Franchises of the House of Representatives and the Senate Committee on Public Services on March 21, 2022, pursuant to Section 14 of Republic Act No. 11600.
Weekly Maintenance Schedule: April 25 to 30, 2022
Below is the scheduled maintenance activity of Maynilad from April 25, 2022 until April 30, 2022. This activity is being done as part of the company’s continuous effort to improve water services in the West Zone. Affected customers are encouraged to store enough water for the duration of the water service interruption. Maynilad has water […]
