Service Advisories

To receive free water service interruption advisories via SMS, register to TxTubig by typing MAYNILAD<space>ON<space>CONTRACT ACCOUNT NUMBER<space>ACCOUNT NAME on your cellphone, and sending to 0919-1626-000. This is subject to a ₱1.00 one-time registration fee.

Enter your CAN* to check for water service advisories in your area

* The Contract  Account Number (CAN) can be found under Service Information in your Maynilad Water Bill.

No Interruptions Found.

Emergency Water Service Interruption Schedule

While Maynilad makes every effort to provide its customers with continuous water service, some external factors (e.g., pipe breakages caused by road construction accidents) may lead to an emergency water service interruption in some areas. We apologize for any inconvenience caused by such unplanned service disruptions. Visit this page to know if your area is affected, and when to expect service resumption.
CityBarangaySpecific AreaFromToTimeReason
Caloocan Brgys. 179 to 188 of Caloocan CitSacred Heart Pumping StationNovember 30, 2020December 01, 20205:00 PM to 5:00 AMHigh Water Demand
Quezon CityBrgys. 170, Greater Lagro of Quezon CitySacred Heart Pumping StationNovember 30, 2020December 01, 20205:00 PM to 5:00 AMHigh Water Demand
Caloocan Brgy. 176 of Caloocan CityLa Mesa Pumping StationNovember 30, 2020December 01, 20206:00 PM to 5:00 AMHigh Water Demand
CaloocanBrgys. 6 to 8, 10 to 14, 53 to 55, 77 to 80, 86 to 116, 121 to 131, Balingasa and San Jose in Caloocan CityBagbag ReservoirDecember 01, 2020December 01, 20207:00 am to 7:00 pmHigh Water Demand
NavotasBrgy. Longos in Malabon City; Brgys. Bangkualsi, Northbay Boulevard and San Rafael in Navotas CityBagbag ReservoirDecember 01, 2020December 01, 20207:00 am to 7:00 pmHigh Water Demand
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Scheduled Water Service Interruptions

Maynilad continuously conducts preventive maintenance activities and pipe installations, among others, to improve and expand the water infrastructure and thus sustain good service levels for its customers. To allow the implementation of these activities however, water service must sometimes be interrupted or water pressure is reduced. Visit this page to check on water service advisories in your area.

CityBarangaySpecific AreaFromToTimeReason
BulacanBrgy. Meycauayan Water District (Langka and Chicago)North B Pumping Station in La Mesa CompoundNovember 18, 2020December 17, 202011:00 AM to 10:00 PMNetwork Maintenance
CaloocanBrgys. 165 and 166, Caloocan CityNorth B Pumping Station in La Mesa CompoundNovember 18, 2020December 17, 202011:00 AM to 10:00 PMNetwork Maintenance
Quezon CityBrgys. Nagkaisang nayon, Nova Proper, San Agustin and Sta. Monica, Quezon CityNorth B Pumping Station in La Mesa CompoundNovember 18, 2020December 17, 202011:00 AM to 10:00 PMNetwork Maintenance
ValenzuelaBrgys. Bagbaguin, Bignay, East Canumay, Gen. T. De Leon, Lawang Bato, Lingunan, Mapulang Lupa, Maysan, Parada, Paso de Blas, Ugong and West CanumayNorth B Pumping Station in La Mesa CompoundNovember 18, 2020December 17, 202011:00 AM to 10:00 PMNetwork Maintenance
BulacanBrgy. CatanghalanNorth B Pumping Station in La Mesa CompoundNovember 18, 2020December 17, 202011:00 AM to 10:00 PMNetwork Maintenance
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Rotational Water Service Interruption Schedule

Whenever there is a supply shortage in its raw water sources, Maynilad is constrained to implement daily, scheduled water service interruptions in its concession area. This is to ensure that all affected customers will still have daily water supply, even for a limited number of hours and so that they can store enough water to be used when supply will be unavailable in their area.

CityBarangaySpecific AreaFromTimeReason
ValenzuelaBrgy. UgongIPO DAMNovember 18, 20202:00 PM to 6:00 AMTurbidity
ManilaBrgys. 315, to 352, 363, to 520, 626, to 648IPO DAMNovember 18, 20202:00 PM to 4:00 AMTurbidity
ManilaBrgys. 315, to 352, 363, to 520, 626, to 648IPO DAMNovember 18, 20202:00 PM to 4:00 AMTurbidity
CaloocanBrgys. 167 to 171 and 178 to 188IPO DAMNovember 18, 20202:00 PM to 6:00 AMTurbidity
Quezon CityBrgys. 170, Greater Lagro, Kaligayahan and San AgustinIPO DAMNovember 18, 20202:00 PM to 6:00 AMTurbidity
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Traffic Advisories

Maynilad implements a number of pipe-laying projects to maintain and expand its water and wastewater network.

To minimize traffic and public inconvenience that these projects may cause, Maynilad closely coordinates with the appropriate local government unit/s, the Metropolitan Manila Development Authority, and the Department of Public Works and Highways before and during project implementation.

Affected Area(s)Alternative RoutesFromToReason

Septic Tank Cleaning Schedules

Maynilad offers septic tank cleaning (desludging) services to its domestic, unsewered customers at no extra cost. This service is offered on a five-to-seven-year desludging cycle, in coordination with Maynilad’s Business Areas and the local government units. Domestic customers are strongly encouraged to avail of this program as desludging helps limit the spread of diseases and the emission of foul odor.

The requirements for septic tank cleaning services are as follows:

  1. Residential customers must have purely domestic waste
  2. The customer should be updated on water bill payments
  3. Septic tank must have an access manhole that is at least one square foot
  4. Septic tank should be in good structural condition

The accounts of those who avail of the service are recorded in Maynilad’s Sanitation Information System (SIS), thus ensuring that they are able to get regular cleaning/desludging services.

December 2020 Septic Tank Cleaning Schedule
City / MunicipalityBarangay
None

Bank of Commerce

ONLINE BANKING

Steps/Procedures Unavailable

MOBILE BANKING

Steps/Procedures Unavailable

BancNet

ONLINE BANKING

Steps/Procedures Unavailable

MOBILE BANKING

Steps/Procedures Unavailable

BDO

ONLINE BANKING

1.) Visit www.bdo.com.ph
2.) Click Online Banking Log in
3.) Click on Enroll Now
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the BDO Personal Banking
2.) Click on Enroll Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Submit

BPI

ONLINE BANKING

1.) Go to BPI Expressonline (www.bpiexpressonline.com) then click on “Enroll Now”.
2.) Select your location from the options provided.
3.) Read the Terms and Conditions.
4.) Submit your deposit account information.
5.) Fill out the EOL REgistration Form.
6.) A confirmation page will appear.

MOBILE BANKING

1.) Download the BPI Mobile App
2.) Click on Log in
3.) Click on Register Now
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

LandBank

ONLINE BANKING

1.) Visit www.lbpiaccess.com.ph
2.) Click on Enroll now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Submit

MOBILE BANKING

1.) Download the Landbank Mobile App
2.) Enroll on lbpiAccess.com
3.) Use the log-in credentials to access the App

EastWest Bank

ONLINE BANKING

1.) Visit www.eastwestbanker.com
2.) Click Log in now and then Personal Account
3.) Click Sign me up
4.) Read the Terms and Conditions.
5.) Follow the steps and fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the Eastwest Mobile Banking App
2.) Click on Sign me up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

MetroBank

ONLINE BANKING

1.) Visit personal.metrobankdirect.com
2.) Click on Sign up now
3.) Read the Terms and Conditions.
4.) Select the account that you would like to enroll
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the Metrobank App
2.) Click on Sign up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

Chinabank

ONLINE BANKING

Steps/Procedures Unavailable

MOBILE BANKING

1.) Download the CBS Personal App
2.) Click on Sign up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

PSBank

ONLINE BANKING

1.) Visit www.psbank.com.ph
2.) Click Log in then Personal
3.) Click Register Account
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the PSBANK Mobile App
2.) Click on Sign up Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information

Security Bank

ONLINE BANKING

1.) Visit www.securitybank.com
2.) Click on Log in
3.) Click Enroll Now
4.) Read the Terms and Conditions.
5.) Choose the type of account to enroll
6.) Fill out the needed information
7.) Click Submit

MOBILE BANKING

Steps/Procedures Unavailable

UnionBank

ONLINE BANKING

1.) Visit www.unionbankph.com
2.) Click on UnionBank Online
3.) Click Sign Up Now
4.) Read the Terms and Conditions.
5.) Choose the type of account to enroll
6.) Fill out the needed information
7.) Click Submit

MOBILE BANKING

1.) Download the UnionBank App
2.) Click on Sign up with My Existing Account
3.) Read the Terms and Conditions.
4.) Choose the type of account to enroll
5.) Fill out the needed information

RCBC

ONLINE BANKING

1.) Visit www.rcbc.com
2.) Click on Log in Personal Online Banking
3.) Click Enroll Now
4.) Fill out the needed information
5.) Click Submit

MOBILE BANKING

1.) Download the RCBC App
2.) Click on Register
3.) Read the Terms and Conditions.
4.) Fill out the needed information

UCPB

ONLINE BANKING

1.) Visit www.ucpb.com
2.) Click on Connect Log in
3.) Click on New User
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Register

MOBILE BANKING

1.) Download the UCPB App
2.) Click on Enroll Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Register