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Service Advisories

To receive free service and billing-related advisories via SMS, register to Maynilad Alerts by typing MAYNILAD<space>ON<space>CONTRACT ACCOUNT NUMBER on your cellphone, and sending to 0919-1626-000. This is subject to a ₱1.00 one-time registration fee.

Enter your CAN* to check for water service advisories in your area

* The Contract  Account Number (CAN) can be found under Service Information in your Maynilad Water Bill.

No Interruptions Found.

Emergency Water Service Interruption Schedule

While Maynilad makes every effort to provide its customers with continuous water service, some external factors (e.g., pipe breakages caused by road construction accidents) may lead to an emergency water service interruption in some areas. We apologize for any inconvenience caused by such unplanned service disruptions. Visit this page to know if your area is affected, and when to expect service resumption.
CityBarangaySpecific AreaFromToTimeReason
Caloocan CityBrgys. 5 and 9at Torres Bugallon corner Geronimo, Caloocan CityDecember 15, 2025December 15, 2025Ongoing to 2:00 PMLeak Repair Activity
Caloocan CityBrgys. 5 and 9at Torres Bugallon corner Geronimo, Caloocan CityDecember 15, 2025December 15, 2025Ongoing to 2:00 PMLeak Repair Activity
Quezon CityBrgys. Nagkaisang Nayon and San Agustinat Novaliches Pump Station and ReservoirDecember 16, 2025December 17, 202510:00 PM to 4:00 AMNetwork Repair Activity
Caloocan CityBrgys.: Brgy. 169,at Novaliches Pump Station and ReservoirDecember 16, 2025December 17, 202510:00 PM to 4:00 AMNetwork Repair Activity
Quezon CityBrgy. Gulodat Belen Street corner Eleuteria Street, Quezon CityDecember 15, 2025December 15, 20251:00 PM to 3:00 PMNetwork Repair Activity
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Scheduled Water Service Interruptions

Maynilad continuously conducts preventive maintenance activities and pipe installations, among others, to improve and expand the water infrastructure and thus sustain good service levels for its customers. To allow the implementation of these activities however, water service must sometimes be interrupted or water pressure is reduced. Visit this page to check on water service advisories in your area.

CityBarangaySpecific AreaFromToTimeReason
Caloocan CityBrgys. 36, 39, 189 to 191, 193, 194 and 196at Rizal Avenue, ManilaDecember 14, 2025December 21, 202511:01 PM to 3:00 AMLeak Exploration
ManilaBrgys. 292, 294 to 301 and 303 to 305at Binondo, Manila December 14, 2025December 21, 202511:01 PM to 3:00 AMLeak Exploration
ManilaBrgys. 198 to 207, 209 to 211, 213, 216, 217, 219 and 220at Hermosa Street, Tondo, ManilaDecember 14, 2025December 21, 202511:01 PM to 3:00 AMLeak Exploration
ManilaBrgys. 835 to 840 and 865at Pandacan, ManilaDecember 14, 2025December 21, 202511:01 PM to 3:00 AMLeak Exploration
ManilaBrgys. 48, 50 to 53, 55, 155, 221 to 225, 227 to 229, 231, 232, 353 to 356, 359, 360, 363 to 369, 373, 374, 377, 378, 380, 382 and 492at Raxabago Street, Tondo, Manila December 14, 2025December 21, 202511:01 PM to 3:00 AMLeak Exploration
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Rotational Water Service Interruption Schedule

Whenever there is a supply shortage in its raw water sources, Maynilad is constrained to implement daily, scheduled water service interruptions in its concession area. This is to ensure that all affected customers will still have daily water supply, even for a limited number of hours and so that they can store enough water to be used when supply will be unavailable in their area.

CityBarangaySpecific AreaFromTimeReason

Traffic Advisories

Maynilad implements a number of pipe-laying projects to maintain and expand its water and wastewater network.

To minimize traffic and public inconvenience that these projects may cause, Maynilad closely coordinates with the appropriate local government unit/s, the Metropolitan Manila Development Authority, and the Department of Public Works and Highways before and during project implementation.

Affected Area(s)Alternative RoutesFromToReason

Septic Tank Cleaning Schedules

Maynilad offers septic tank cleaning (desludging) services to its domestic, unsewered customers at no extra cost. This service is offered on a five-year desludging cycle, in coordination with Maynilad’s Business Areas and the local government units. Domestic customers are strongly encouraged to avail of this program as desludging helps limit the spread of diseases and the emission of foul odor.

The requirements for septic tank cleaning services are as follows:

  1. Residential customers must have purely domestic waste
  2. The customer should be updated on water bill payments
  3. Septic tank must have an access manhole that is at least one square foot
  4. Septic tank should be in good structural condition

The accounts of those who avail of the service are recorded in Maynilad’s Sanitation Information System (SIS), thus ensuring that they are able to get regular cleaning/desludging service

December 2025 Septic Tank Cleaning Schedule
City / MunicipalityBarangay
CALOOCANBrgy. 112 to 131
LAS PIÑASPamplona Uno, Pamplona Tres, Pulang Lupa Uno, Talon Tres
MALABONNiugan, Santolan, Tonsuya
NAVOTASSan Jose, San Roque, Tangos
PARAÑAQUEMerville
QUEZON CITYNagkaisang Nayon
VALENZUELAArkong Bato, Bignay
BACOOR, CAVITEDulong Bayan, Mambog II to Mambog V, Molino III, Panapaan III, Panapaan VI, Panapaan VII, Pasong Buaya I, Pasong Buaya II, Real I, Salinas I
IMUS, CAVITEAnabu II-D to II-F, Medicion II-E, Medicion II-F, Pag-asa I to III, Palico II to IV
ROSARIO, CAVITEKaunlaran, Muzon II, Poblacion, Sapa III, Silangan I, Silangan II
CALOOCANBrgy. 4 to 9, 11 to 18, 18, 20, 25 to 28, 30 to 45, 46, 49 to 79, 172, 174 to 176, 178, 180 to 188
LAS PIÑASAlmanza I to II, Manuyo II, Talon I to V
MALABONBaritan, Bayan-Bayanan, Concepcion, Dampalit, Florres, Hulong Duhat, Ibaba, Longos, Muzon, Panghulo, San Agustin, Tañong
MANILABinondo, Ermita, Intramuros, Malate, Paco, Port Area, Quiapo, San Miguel, San Nicolas, Sta. Cruz, Sta. Mesa, Tondo
MUNTINLUPABayanan
PARAÑAQUEDon Galo, La Huerta, Merville, San Isidro, Sto. Niño, Sto. Niño I, Sucat, Tambo
PASAYSan Jose, San Rafael, San Roque, Sta. Clara
QUEZON CITYBahay Toro, Bungad, Commonwealth, Damar, Damayan, Del Monte, Don Mañuel, Doña Aurora, Doña Josefa, Katipunan, Maharlika, Manresa, Mariblo, Masambong, NS. Amoranto, Pag-Ibig sa Nayon, Paltok, Paraiso, San Antonio, Sienna, Sto. Domingo, Talayan
VALENZUELA Bagbaguin, Balangkas, Bignay, Canumay East, Isla, Karuhatan, Lingunan, Malanday, Malinta, Palasan, Parada, Paso de Blas, Rincon, Tagalag, Veinte Reales, Wawang Pulo
BACOOR, CAVITELigas I to III, Mambog IV, Molino I to III, Niog II to III, Panapaan I, Panapaan V, Queens Row West, San Nicolas I to III
CAVITECaridad, Dalahican, Medicion I to II
IMUS, CAVITEAlapan I-B, Anabu II, Anabu II-D, Anabu II-E, Bayan Luma I to III, Bayan Luma V to IX, Carsadang Bago I, Malagasang I-G, Malagasang II-A, Malagasang II-D, Malagasang II-F, Poblacion I-A, Poblacion 3-A, Tanzang Luma I to II, Toclong I-A to I-B, Toclong II
KAWIT, CAVITEMagdalo, Marulas, Panamitan, Samala-Marquez, Sta. Isabela, Tabon II to III, Toclong, Tramo-Bantayan, Wakas I to II
NOVELETA, CAVITEMagdiwang, Putol, Salcedo I to II, San Antonio II, San Jose II, San Rafael II to IV, Sta. Rosa I
ROSARIO, CAVITEKaunlaran, Muzon II, Silangan I to II

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Bank of Commerce

ONLINE BANKING

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MOBILE BANKING

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BancNet

ONLINE BANKING

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MOBILE BANKING

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BDO

ONLINE BANKING

1.) Visit www.bdo.com.ph
2.) Click Online Banking Log in
3.) Click on Enroll Now
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the BDO Personal Banking
2.) Click on Enroll Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Submit

BPI

ONLINE BANKING

1.) Go to BPI Expressonline (www.bpiexpressonline.com) then click on “Enroll Now”.
2.) Select your location from the options provided.
3.) Read the Terms and Conditions.
4.) Submit your deposit account information.
5.) Fill out the EOL REgistration Form.
6.) A confirmation page will appear.

MOBILE BANKING

1.) Download the BPI Mobile App
2.) Click on Log in
3.) Click on Register Now
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

LandBank

ONLINE BANKING

1.) Visit www.lbpiaccess.com.ph
2.) Click on Enroll now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Submit

MOBILE BANKING

1.) Download the Landbank Mobile App
2.) Enroll on lbpiAccess.com
3.) Use the log-in credentials to access the App

EastWest Bank

ONLINE BANKING

1.) Visit www.eastwestbanker.com
2.) Click Log in now and then Personal Account
3.) Click Sign me up
4.) Read the Terms and Conditions.
5.) Follow the steps and fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the Eastwest Mobile Banking App
2.) Click on Sign me up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

MetroBank

ONLINE BANKING

1.) Visit personal.metrobankdirect.com
2.) Click on Sign up now
3.) Read the Terms and Conditions.
4.) Select the account that you would like to enroll
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the Metrobank App
2.) Click on Sign up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

Chinabank

ONLINE BANKING

Steps/Procedures Unavailable

MOBILE BANKING

1.) Download the CBS Personal App
2.) Click on Sign up
3.) Read the Terms and Conditions.
4.) Fill out the needed information

PSBank

ONLINE BANKING

1.) Visit www.psbank.com.ph
2.) Click Log in then Personal
3.) Click Register Account
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Submit

MOBILE BANKING

1.) Download the PSBANK Mobile App
2.) Click on Sign up Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information

Security Bank

ONLINE BANKING

1.) Visit www.securitybank.com
2.) Click on Log in
3.) Click Enroll Now
4.) Read the Terms and Conditions.
5.) Choose the type of account to enroll
6.) Fill out the needed information
7.) Click Submit

MOBILE BANKING

Steps/Procedures Unavailable

UnionBank

ONLINE BANKING

1.) Visit www.unionbankph.com
2.) Click on UnionBank Online
3.) Click Sign Up Now
4.) Read the Terms and Conditions.
5.) Choose the type of account to enroll
6.) Fill out the needed information
7.) Click Submit

MOBILE BANKING

1.) Download the UnionBank App
2.) Click on Sign up with My Existing Account
3.) Read the Terms and Conditions.
4.) Choose the type of account to enroll
5.) Fill out the needed information

RCBC

ONLINE BANKING

1.) Visit www.rcbc.com
2.) Click on Log in Personal Online Banking
3.) Click Enroll Now
4.) Fill out the needed information
5.) Click Submit

MOBILE BANKING

1.) Download the RCBC App
2.) Click on Register
3.) Read the Terms and Conditions.
4.) Fill out the needed information

UCPB

ONLINE BANKING

1.) Visit www.ucpb.com
2.) Click on Connect Log in
3.) Click on New User
4.) Read the Terms and Conditions.
5.) Fill out the needed information
6.) Click Register

MOBILE BANKING

1.) Download the UCPB App
2.) Click on Enroll Now
3.) Read the Terms and Conditions.
4.) Fill out the needed information
5.) Click Register