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All activities undertaken by Maynilad carry an element of risk. It is inherent to the Company’s business environment; therefore, risk management should be a central part of business’ strategic management. Embedding risk management principles into strategy development and day-to-day operational processes is critical to achieving robust and proactive business outcomes – a balance between mitigating threats and exploiting opportunities.
This policy aims to (i) express Maynilad’s commitment to a comprehensive approach to Risk Management; (ii) clarify organizational roles and responsibilities; and (iii) outline the structure, framework and guidelines in managing its vulnerabilities.
As a water utility Company serving the west concession area of Metro Manila and nearby provinces, Maynilad understands that there are inherent risks to its business environment. These risks, if not properly managed, could threaten its ability to provide quality service and meet its business objectives and obligations to its various stakeholders.
Maynilad shall identify and manage these risks at the appropriate levels. It shall address the opportunities and threats by adopting an Enterprise Risk Management System (ERMS). This ERMS includes the ERM Framework and the specific processes in the management of risks in order to help the Company achieve its objectives and desired performance results.
This policy applies to all Business Units (“BUs”) to enable them to complyu with the risk management requirements set out in this policy.
Maynilad shall adopt a Risk Management System (“RMS”) that is consistent with the ISO 31000 Risk Managment principles and guidelines as shown below.
a. Maynilad’s Risk Management System (RMS) shall adhere to the principles of protecting and creating value for the business. It aims to:
ERMIA shall regularly review the implementation of this policy, and initiate its revisions/updating, as may be necessary under the circumstances.
©2023 Maynilad Water Services, Inc.
MWSS Complex Katipunan Ave., Balara, Quezon City, 1105, Philippines
Customer hotline: 1626
Cavite Toll-Free hotline:
1800-1000-WATER
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