Maynilad Water Services, Inc. (Maynilad) and Smart Telecommunications Inc. (Smart) recently launched an infoboard service called Text Tubig to enhance the information dissemination initiatives of the water company.
Text Tubig is a web-based SMS facility that has different modules to address the information needs of Maynilad customers. Through this technology, Maynilad can upload, manage and provide customized data to its customers.
Text Tubig subscribers may pull information from the infoboard, such as water service advisories, Business Area locations, application requirements, and other useful details. They can also send feedback, complaints and requests directly to Maynilad through SMS.
To avail of the service, Smart or Talk ‘n Text subscribers must download the Maynilad menu by texting MAYNILAD to 4755. Easy-to-follow instructions for activating the service will then be sent to the subscriber.
Photo shows (From Left) Perry V. Bayani – Talk & Text and Sales & Business Development Group Head, Danilo J. Mojica – Wireless Consumer Division Head, Manny V. Pangilinan – Smart Chairman, Rogelio L. Singson – Maynilad President & CEO, and Isidro A. Consunji – Maynilad Vice Chairman as they finalize the partnership between Smart and Maynilad.