Maynilad Water Services, Inc. (Maynilad) and the Caloocan Local Government Unit (LGU) have signed a Memorandum of Understanding (MOU) to improve water management and reduce water loss in Caloocan City over the next three years.
In the MOU—signed recently by Caloocan City Mayor Dale Gonzalo R. Malapitan and Maynilad Central Non-Revenue Water (NRW) Division Head Ryan B. Jamora—the LGU has committed to issue permits for Maynilad’s NRW-related projects within a maximum of seven days upon submission of complete documents. This will help accelerate key water loss recovery initiatives, leading to faster project execution and more effective leak repairs.
Jamora emphasized the significance of this agreement, noting that delays in permit issuance have previously hampered NRW projects, sometimes taking months to process. “This partnership will streamline the process for obtaining roadwork permits, enabling us to facilitate projects that are essential for water loss recovery and service level enhancement. We are grateful to the Caloocan LGU for their support, which will be instrumental in accelerating our NRW initiatives,” he said.
Under the MOU, Maynilad will carry out pipe replacement and leakage control programs, while the Caloocan LGU will oversee timely issuance of clearances, establish a technical working group for project monitoring, and lead public awareness campaigns on water loss prevention.
Following the signing of this MOU with Caloocan, Maynilad is working to secure similar agreements with other LGUs in its concession area, further aligning with the goal of streamlining permit processing, especially for NRW projects.
Maynilad is also coordinating with the Department of Public Works and Highways (DPWH) and the Department of the Interior and Local Government (DILG) to strengthen support for these initiatives. Early gains from this collaboration include the DILG’s recent release of a memorandum calling on all LGUs to effect faster processing of permits and clearances for water-related works.