West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) brought home five distinctions at the 21st Philippine Quill Awards, the country’s premier awards program for business communication organized by the International Association of Business Communicators (IABC) Philippines.
Leading the company’s wins is the Excellence Award for “Leak Warriors: Mobilizing Maynilad Employees for Water Recovery” under the Employee Engagement category, which highlighted how the company empowered its own workforce to help curb water losses—a critical challenge in the sector.
Maynilad also earned several Merit Awards for programs that strengthened employee engagement, customer connection, and community awareness. Its campaign “Makialam, Makiisa, Magmalasakit: Rallying the Maynilad Organization Towards 88.3%” was recognized for fostering unity and shared accountability among employees. Meanwhile, “Mark the 39%: Maynilad’s 2024 NRW Reduction Campaign” was lauded for raising public awareness about the company’s achievements in managing water losses. The company’s “Crisis Response to the Osmeña Highway Pipe Leak” likewise earned distinction for demonstrating effective crisis communication, while “Mayni-LAD to the Rescue! Wastewater Video Episode 6″ received recognition for using creative audio-visual storytelling to promote tributary river rehabilitation.
“These awards affirm how communication is central to our mission of delivering reliable water and wastewater services. Through clear, purposeful, and timely communication, we are able to engage our employees, connect with customers, and respond effectively to challenges. This recognition inspires us to continue innovating in the way we tell our story and serve the public,” said Maynilad President and CEO Ramoncito S. Fernandez.
The Philippine Quill Awards is the foremost mark of excellence in business communication, recognizing outstanding programs, tools, and research that make a difference in organizations and communities.
