Maynilad News

Maynilad assists less-privileged customers

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WATER FOR ALL:
Lifeline customers, senior citizens, and government institutions enjoy
discounted rates from Maynilad

Recognizing its role as a vital contributor in nation building, Maynilad Water Services, Inc. (Maynilad) has undertaken significant measures to make water more affordable for its less-privileged customers.

The West zone concessionaire provides substantial discounts to its disadvantaged customers.  Lifeline customers, or those whose consumption does not exceed 10 cubic meters (cu.m.) per month, receive a 38% discount from the Maynilad.  Lifeline customers constitute roughly 20% of Maynilad’s residential customers.

Apart from this, Maynilad senior citizen customers can also avail of a 5% discount.  This reduction is on top of the discount enjoyed by lifeline customers.  Moreover, government-owned/non-profit senior citizen centers and homes can also get a 50% markdown.

It is not just the marginalized that enjoy Maynilad’s preferential prices, but small enterprises as well.  Understanding the needs of small entrepreneurs for affordable water, Maynilad also provides discounts to its semi-business customers — usually small enterprises that operate out of home such as sari-sari stores, repair shops, and small cottage industries.  These enterprises pay residential charges for the first 10 cu.m. of water that they consume, which is lower than the semi-business rate.

Furthermore, establishments such as public preparatory, elementary, secondary and tertiary schools managed and operated by local government units (LGUs), public hospitals managed and operated by LGUs, and jails (excluding detention centers within police stations and military camps) enjoy rate reclassification from Commercial to Semi-Business.  These allowances highlight Maynilad’s commitment of supporting institutions that provide vital services to the public.

All these underscore Maynilad’s commitment and willingness to meet the needs of its customers, big and small alike.  Through its efforts, Maynilad hopes to bring safe and clean water and sanitation services within the reach of more Filipinos.

Maynilad serves the West Zone of the Greater Manila Area, which is composed of the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of the Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon—all in Metro Manila; Cavite City, and the towns of Bacoor, Imus, Kawit, Noveleta and Rosario—all in Cavite Province.

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