Barely four years since new owners Metro Pacific Investments Corporation (MPIC) and DMCI Holdings, Inc. took over the West zone concession, Maynilad Water Services, Inc. (Maynilad) has more than doubled its 24-hour service coverage.
Prior to the takeover of MPIC and DMIC in 2007, a measly 32% of Maynilad customers enjoyed 24-hour supply, while only 46% had at least 7 pounds per inch (psi) of water pressure. As of end 2010, Maynilad has been delivering 24-hour water supply to 71% of its customers, or more than 1 million households. More than 1.22 million households, or 86% of the West Zone concessionaire’s customers, also enjoy water pressure of at least 7psi. Water can reach the second floor of a house with a 7psi pressure.
These major improvements were realized through the completion of several service improvement projects under Maynilad’s five-year Capital Expenditure (CAPEX) program worth P38 billion.
Maynilad targets to deliver round-the-clock water service at 7psi to all of its customers by 2012. To achieve this, the West Zone concessionaire will continue to replace old pipes, lay primary distribution lines in the South and other unreached areas, and construct reservoirs to maximize efficiency in distributing water in its concession area.
The West Zone is composed of the cities of Manila (all but portions of San Andres & Sta Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of the Holy Spirit & Batasan Hills), Makati (west of South Super Hi-way), Caloocan, Pasay, Paranaque, Las Pinas, Muntinlupa, Valenzuela, Navotas and Malabon all in Metro Manila; Cavite City, and the towns of Bacoor, Imus, Kawit, Noveleta and Rosario, all in Cavite Province.