ADVISORY TO MAYNILAD CUSTOMERS IN PARAŇAQUE, LAS PIŇAS, MUNTINLUPA, AND CAVITE: Update on reduced water production due to algae presence in Laguna Lake

May 02, 2019

Despite the continued algae proliferation in Laguna Lake due to warmer temperatures brought about by the mild El Niño, we have been able to increase the production of our Putatan water treatment facilities (PWTP 1 & 2) from a low of 80 million liters per day (MLD) to 125 MLD as of 2 a.m. today, May 2, 2019.
 
While this is still below our normal production—as the facilities’ full combined capacity is at 250 MLD—it is an improvement that will help us to better stabilize supply in the network, and marginally increase the supply availability window for some of the affected areas.
 
We are intensifying our treatment interventions to address the issues brought about by the algal bloom and bring our production back to normal levels. Meantime, our affected customers in portions of Parañaque, Las Piñas, Muntinlupa, and Cavite will continue to experience low pressure to no water supply daily, within the schedule provided previously, until May 14, 2019. Forty mobile water tankers are doing the rounds of severely affected areas to provide potable water to customers.
 
Our technical teams are working double-time to bring our water production back to normal levels sooner rather than later. We apologize for the inconvenience.
 
For more information and for water tanker delivery requests, our customers can contact us through the following:
 
• Maynilad Hotline 1626
• Cavite Toll Free No. 1800-1000-92837
• Website contact page www.mayniladwater.com.ph/contact.php 
• Text Hotline 0998-8641446
• Email customer.helpdesk@mayniladwater.com.ph
• Social media accounts (Twitter: @maynilad, Facebook: MayniladWater)